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Online Booking

Reservations

1. What is the earliest time I can check-in?
The earliest time you can check-in is 2.00 p.m on the check-in day.

2. What is the latest time I can check-out?
The latest time you can check-out is 12.00 a.m on the check-out date.

3. How can I make a reservation?
Army Hotel is available 24/7 to book your reservation. Please call the Hotel directly, +84 (0) 4 62993322. You may also make a reservation online.

4. Can I cancel my booking?
5. How I cancel my booking?
6. Does Army Hotel offer refunds?
Army Hotel does NOT provide any refunds.

7. Can I change my room type upon check in?
Since you have made full payment for the room, no changes can be made to your booking including of room type.

Transportations / Directions

1. How do I get to the Hotel?
Please visit Maps / Directions page.

2. Does Army Hotel offer airport transportation service?
Yes, we offer the airport transportation service. For any further information, please contact us directly via phone call at +84 (0) 4 62993322 or email: info@armyhotel.com.vn.

3. Is Army Hotel convenient for shopping, sightseeing etc?
Army Hotel located within walking distance to the heart of Hanoi and close to main tourist attractions, entertainment and shopping areas

4. Does Army Hotel have onsite parking?
Yes, we have free ónite parking, which is located on 2nd floor underground B2.

Others

1. I’m not army member, so can I use Army Hotel’s services?
Army Hotel welcomes all guests around the world. Don’t hesitate to contact us if you have any problem.

2. Can I smoke in the Hotel rooms?
Please don’t smoke in the Hotel rooms.